Passer au contenu principal

Accueil
Calendrier
Plus

Français ‎(fr)‎

English ‎(en)‎ Français ‎(fr)‎ Italiano ‎(it)‎ Latin ‎(la)‎ Suomi ‎(fi)‎ Svenska ‎(sv)‎ Русский ‎(ru)‎ 日本語 ‎(ja)‎

Vous êtes connecté anonymement

Connexion

Accueil Calendrier

URL

BBC telephone etiquette

Back to course

BBC telephone etiquette

Conditions d’achèvement

Cliquer sur BBC telephone etiquette pour ouvrir la ressource.

◄ How to begin and end your emails

Aller à…

Making business calls ►

Vous êtes connecté anonymement (Connexion)

Accueil

Français ‎(fr)‎

Tout déplier Tout replier

Business English

Contents

Search contents

URL

URL

Warm up general vocabulary
URL

URL

Warm up 1 idioms
URL

URL

Taustatietoa yritysmuodoista suomeksi
URL

URL

What is a business? vocab
URL

URL

BBC What is a business?
URL

URL

Quizz on BBC material
URL

URL

Business Structures vocab
URL

URL

Forms of business ownership
URL

URL

Business types intro (video)
URL

URL

Business types
URL

URL

General partner vs limited partner
Page

Page

Tehtävä 2: yritysvideot
URL

URL

1. Adam Rich: Thrillist
URL

URL

2. Trip Hawkins: Digital Chocolate
URL

URL

3. Danielle and Jodie Snyder: Dannijo
URL

URL

4. Sara Blakely: Spanx
URL

URL

5. Marlo Scott: Sweet Revenge
URL

URL

6. Jack Dorsey: Twitter and Square
Page

Page

Tehtävä 3: Reading assignment
Page

Page

Revision of key terminology
URL

URL

BBC Presentations
URL

URL

How to open and close presentations
URL

URL

Signposts in presentations
URL

URL

Presentation structure
Formal and informal language
URL

URL

How to write effective emails
URL

URL

Phrases for business emails
Page

Page

How to begin and end your emails
URL

URL

BBC telephone etiquette
URL

URL

Making business calls
URL

URL

How to use positive language in customer service?
URL

URL

How to handle difficult customers
URL

URL

What to say to an angry customer
URL

URL

Bad customer service example for tutorial
Page

Page

Revision for the test
URL

URL

Business meeting vocabulary & phrases
URL

URL

Video: What meetings are like
URL

URL

Practise business meeting phrases & vocabulary!
URL

URL

How to have a conference call meeting?
Devoir

Devoir

Business meetings
URL

URL

Free apps for conference calls
Page

Page

Revision for the test
URL

URL

Bank and loans vocabulary
URL

URL

Bank vocabulary in context
URL

URL

Bank loans
URL

URL

Accounting terminology
URL

URL

Financial & Accounting terminology explained
URL

URL

Balance sheet, income statement and cash flow statement explained
URL

URL

Profit and revenue explained
URL

URL

Säästäminen ja sijoittaminen suomeksi
URL

URL

How stock markets work video
URL

URL

Pörssitermejä
URL

URL

Stocks and shares 1
URL

URL

Stocks and shares 2
URL

URL

Stocks and shares 3
URL

URL

5 biggest stock market myths
Page

Page

Revision for the test
Instructions for Europass cv-editor
URL

URL

EuroPass CV editor
URL

URL

How to make a video CV
URL

URL

Elevator pitch
URL

URL

Elevator pitch for the 21st century video
URL

URL

50 most common job interview questions
Devoir

Devoir

Tehtävä 7: Job seeking
Page

Page

Breaking News activities